In the food and beverage industry, commitment to quality is the only rule to swear by since the end-users directly consume the products delivered. Also, there are multiple supply chains involved in the process. Overlooking quality at any single stage could be of huge harm to the consumer’s health as well as the brand’s reputation. It will only take a set of activities to prevent any quality issues that should be practiced regularly. It cannot be an on-and-off activity.
Qualityze EQMS is the next-generation QMS designed on the Salesforce.com platform to enable the Food and Beverage industry to manage the quality of all the consumable goods by enabling organizations to understand quality expectations and achieve fact-driven continuous improvement with great flexibility and scalability. This cloud-driven quality management solution ensures consistent product quality by allowing companies to follow the industry best practices defined under Food Quality Standards i.e. U.S.FDA.
The Qualityze EQMS software for Food and Beverage is a closed-loop quality system which includes Document Management, Change Management, Nonconformance Management, CAPA Management, Audit Management, Training Management, Complaint Management, Supplier Management with exciting features like Audit Trail, Electronic Signature, Validations, Dashboards, Reports, and Analytics.
Advantages of a Quality Management Software for Food and Beverage Industry
The Food and Beverage industry has to meet the demanding quality requirements that further need to be incorporated in operational processes. At the same time, they need to serve the growing customer expectations. Here’s an overview of all the benefits that you can leverage with the integration of an end-to-end quality management software for the Food and Beverage industry:
Improved Business Processes
Having a robust quality management system implemented helps organizations improve the efficiency of business processes to mitigate quality issues and product waste. A QMS ensures better control of the major business processes to maintain consistency. It also ensures that the organization is following the best practices to meet the quality and compliance standards. Most importantly, you can align the quality processes with the business objectives using the right quality management system.
Culture of Continuous Improvement
An effective quality management system helps food and beverage companies to establish standardized processes, so it becomes easy to track, monitor, and analyze the ongoing processes and their respective results. It helps understand what’s working and what’s not so that you can make necessary changes to the existing processes. This process shall remain continued to foster a culture of continuous improvement. Streamlined processes of quality management make way for continuous improvement.
Improved Customer Satisfaction
In the food and beverage industry, word of mouth carries more weight than that of online reviews. It becomes even more important for companies to meet customer expectations. Only when a customer fee satisfied with the product, he/she reflects loyalty for the brand. Whether you are in service or product, having a quality management system ensure best-practices and standards are followed. This gives your customers a sense of safety against the products and services they are purchasing.
Increased Employee Engagement
You cannot win customers without the support of your employees. You should keep your employees engaged and motivated. From setting expectations to communicating, involving them to collaborating with them, you can do it all with the help of an efficient quality management system in place. Moreover, you can identify the need for training to make employees more competent for the tasks and responsibilities assigned to them. This will make them feel more connected and engaged with the organization that cares for them.
Better Decision-Making Process
A quality management system establishes a standard platform to store, manage, and share all the important data and information with your team members and management. All the data in one place ensures a comprehensive analysis to make better and informed decisions for improved organizational efficiency and productivity. A quality management system also ensures traceability through the complex processes for an easy review of every action plan implemented. And, the decision-making capability keeps improving with such a consistent approach.
Improved Supplier Relationships
For maintaining compliance and reducing costs of quality, it is very crucial to maintain stable relationships with the suppliers. Onboarding and managing suppliers are one of the biggest challenges for the food and beverage industry. A quality management system helps you with that as well. You can communicate your expectations clearly and be open about your plans to make them understand your requirements to avoid any disappointments.
How Does Qualityze Works for Food and Beverage Industry?
Qualityze EQMS Suite is a perfect solution for the Food and Beverage industry to establish standardized processes and workflows for ensuring the production of quality consumable products while adhering to the quality standards defined by regulatory authorities. It ensures that your organization follows industry best practices in all the processes from manufacturing to production. Having 8 different products in the package, the Qualityze suite enables the Food and Beverage industry to maintain quality quotient in a simplified manner. Let’s have a look at how each module functions for the Food and Beverage industry:
The Food and beverage industry requires robust nonconformance management solutions to identify, record and manage their quality issues so as to meet compliance with regulatory standards including ISO 22000, FSMA, HARPC, ISO 15174, HACCP, and GFSI. The Qualityze Nonconformance Management Solution is a comprehensive solution to help you with identification and documentation, evaluation and review, segregation, disposition, and investigation of the nonconformance materials identified in the process of quality check. This user-friendly solution also enables you to create a centralized database to store all the nonconformance records to be referenced later.
With the evolution of stringent standards under FSMA, Food and Beverage companies also need to establish effective CAPA processes that can help them meet compliance while mitigating the quality issues. This could be an advantageous deal in terms of cost-efficient processes and high-quality products and services. You can leverage these advantages with the help of Qualityze CAPA Management Solution designed on the most powerful and secure cloud platform i.e. Salesforce. It enables organizations to perform root cause investigation using the proven methodologies and industry best practices.
As every industry is adopting digital means of collecting, sharing, and managing critical data, F&B is no different. It is also upgrading to the electronic document management solutions to create a repository of food quality, safety-related, and other respective documents and manage the same effectively. To aid this upgrade, Qualityze Document Management Solution makes a great choice for Food & Beverage Businesses. It not only helps managing documentation, but it also helps with version control while allowing seamless integrations among quality process workflows. You can manage document-related approvals too.
To ensure compliance and food safety, food and beverage businesses also require a standardized system for information management especially the quality-related documentation. Going digital is not the only solution, a change management solution is also required to manage the changes in the controlled documents including Standard Operating Procedures (SOPs). Qualityze Change Management Solution can make a perfect choice since it is integrated with cutting-edge features to meet quality and compliance requirements for quality data and information management across the organization.
Predictive analytics are of great use to the Food and Beverage Industry. This is why; they need a robust audit management system to record, collect, and analyze data. Qualityze Audit Management System enables you to capture detailed data insights in every audit cycle. Moreover, you can identify weaknesses in the product and processes that you couldn’t have identified earlier. This will help in solving many unforeseen quality challenges in the future too. To standardize and streamline the process, the Qualityze Audit system comes with checklist templates that you can customize to your use and audit schedules to help you schedule the audits well-in-advance.
Food and Beverage industry needs to be highly responsive to their customers and improve their service to maintain the competitive edge. Despite knowing the importance of customer service, a recent survey revealed that 70% of Employees in F&B Businesses don’t receive Customer Service Training. The solution is very simple here. A compliant training management solution like Qualityze can help F&B businesses to establish effective training programs to make their employees competent to manage customer service portals more efficiently and professionally. Qualityze is a cloud-based training solution to leverage learning with flexibility.
Supplier Quality Management
Investing in building positive supplier relationships is one of the worthy investments for any business including Food and Beverage. The benefits of good supplier relationships can save your business from a lot of difficulties in the future. To maintain a good relationship, you need an open communication medium wherein you cannot just share your expectations but can also provide your suppliers’ constructive feedback that can be of mutual benefit. You can implement the Qualityze Supplier Quality Management Software system to build, manage, and maintain positive supplier relationships with timely performance reviews, supplier scorecards, and supplier evaluation.
Food and beverage supply chains experienced major changes in recent years. Also, customer preferences for quality are changing. Though manufacturers in the industry are trying to cope up with the consumer demands while striving for reduced costs of quality. This results in the complexity of procedures wherein the visibility into processes is minimum and the pressure from external factors like social media is increasing. An effective complaint management solution like Qualityze is critical to managing all the complexities while communicating with the customers.
Why Choose Qualityze Quality Management System?
Choosing Qualityze Quality Management System will be a beneficial decision for the Food and Beverages industry because it has:
- User-Friendly Interface : Our quality management system for Food and Beverage comes with a user-friendly interface that doesn’t require you to be a technical expert to work with it.
- Customizable Fields : Our solution is built for varying needs. You can customize its fields as per your company’s requirements.
- Seamless Integration : Our QMS can seamlessly integrate with the organizations’ existing system for enhanced functionality.
- Low-Cost Implementation : With a cloud-based management solution like Qualityze, you need not worry about the implementation costs.
- Cloud-Based Platform : Qualityze QMS for food and beverage is a cloud-based platform that ensures complete flexibility and safety for data accessibility.
- Low Maintenance Cost : Our Quality Management System doesn’t have any specific hardware requirements. You can access it anywhere.
- Automatic Upgrades : Ours is a cloud-based solution, it gets upgraded automatically upgrades as per the new version’s availability.
- Flexible and Secure : Cloud-based systems always have advantages like flexibility and security to offer to its users.
Qualityze EQMS has a lot of value to offer to any organization with its customizable cloud-based software for Non-Conformance Management, CAPA Management, Document Management, Change Management, Training Management, Supplier Management, and Complaints Management.