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Key Benefits of a Salesforce-based Quality Management System

01 Aug 2023
Salesforce based quality management

Organizations, nowadays, need for structured approach to quality, risk and compliance management. It can be achieved by implementing right tools, systems, and teams in place.

Speaking of tools and systems, technology has undoubtedly led us to a point where we can manage and optimize almost every aspect of our businesses. Quality management is no exception. With the help of Salesforce-based quality management system, companies can streamline their processes, improve efficiency, identify and address quality issues in real time, and improve customer service. In addition, modern quality management software is often highly customizable and flexible, allowing businesses to tailor it to their specific needs and processes. Overall, using quality management technology can help enterprises stay competitive in today’s fast-paced, global market.

This blog aims to cover the basics and outline some of the key benefits of implementing a Salesforce-based quality management system in your organization.

What is Quality Management Software and what is its need?

Quality management software is a business application that helps organizations plan, monitor and control the quality of their products and services. It is designed to support the implementation of quality management principles, such as those outlined in the ISO 9001 standard, to automate and streamline quality-related processes.

In the modern business environment, the need for quality management software is driven by a variety of factors, including:

  • Increased competition: In today’s global market, businesses must continuously improve the quality of their products and services to remain competitive. Quality management software can help companies to identify and address quality issues, improve customer satisfaction, and reduce costs.
  • Complex supply chains: Many modern businesses rely on complex supply chains, and Supplier Quality Management Software can help ensure that the products and services delivered meet the required standards.
  • Regulatory requirements: Many industries are subject to stringent regulatory requirements, and quality and compliance management software can help businesses to comply with these requirements and avoid costly fines or penalties.
  • Customer expectations: Customers expect high-quality products and services, and quality management software can help businesses to meet these expectations and build customer loyalty.

Overall, quality management software can help businesses to improve the quality of their products and services, reduce costs, and increase customer satisfaction. As a result, it is an essential tool for any organization looking to succeed in today’s competitive business environment.

Do cloud based EQMS outperform traditional QMS?

Cloud-based EQMS (enterprise quality management systems) and traditional QMS (quality management systems) have their own benefits and drawbacks. These differences can be summarized as follows:

  • Deployment:

    Cloud-based EQMS systems are deployed over the internet and accessed through a web browser, while traditional QMS systems are typically installed locally on a company’s servers or computers.

  • Maintenance:

    Cloud-based EQMS systems are typically maintained and updated by the provider. In contrast, traditional QMS systems require in-house IT staff or an external vendor to handle maintenance and updates.

  • Cost:

    Cloud-based EQMS systems are often more cost-effective than traditional QMS systems, as they do not require upfront infrastructure costs or ongoing maintenance expenses.

  • Scalability:

    Cloud-based EQMS systems are generally more scalable than traditional QMS systems, as they can easily be expanded or contracted to meet the needs of the business.

Ultimately, the decision between a cloud based EQMS and a traditional QMS will depend on a business’s specific needs and resources. For example, it may be worth considering a cloud based EQMS Software for its cost-effectiveness, scalability, and ease of maintenance. Still, traditional QMS systems may be a better fit for businesses with specific security or compliance requirements.

What makes Salesforce a preferred platform for quality management systems?

Known for its customer relationship management (CRM) capabilities, Salesforce offers a range of tools and features to help businesses manage their customer interactions and data. One of the main benefits of using Salesforce as a quality management system is that it provides a central location for storing and organizing customer information, which can help track customer interactions and identify trends. Additionally, Salesforce offers a range of automation tools to streamline processes and improve efficiency. Finally, Salesforce integrates with a wide range of other business applications, which can be helpful for businesses, especially the regulated ones such as Lifesciences and Medical Devices that want to use a single platform to manage all of their customer data.

Check out Qualityze EQMS Products on Salesforce Appexchange Listing.

Key Benefits of a Salesforce-based Quality Management System

Salesforce is an industry-leading platform for customer relationship management (CRM), which can be customized to meet the needs of a variety of businesses. A Salesforce-based Quality Management System (QMS) can offer several benefits, including:

  • Improved efficiency: A Salesforce-based QMS can help streamline processes and reduce the time and effort required to manage quality-related tasks.
  • Enhanced collaboration: Salesforce provides tools for collaboration and communication, which can help teams work together more effectively.
  • Increased visibility: Salesforce provides a centralized database that allows businesses to track and manage quality-related data in real time, providing greater visibility into quality-related issues.
  • Customization: Salesforce offers businesses the option to customize the platform to meet their specific needs, allowing them to tailor the system to their unique processes and requirements.
  • Scalability: Salesforce is a cloud-based platform, which means it can quickly scale up or down to meet the changing needs of the business.

Overall, a Salesforce-based EQMS can help businesses improve efficiency, collaboration, visibility, and customization while providing the scalability needed to support growth for every business including manufacturing.


There could be a variety of reasons why businesses might choose to switch from a Salesforce-based Quality Management System (QMS) to another solution. Some possible reasons could include the need for more advanced or specialized features, the desire to reduce costs, or the desire to integrate with other systems or software that are not compatible with Salesforce. It’s also possible that the business may have simply outgrown the capabilities of their current Salesforce-based QMS and need a more robust solution to support their growing needs. Ultimately, the decision to switch from a Salesforce-based QMS will depend on the specific needs and goals of the business.

If you are looking for a Salesforce based quality management system, you must try Qualityze EQMS suite. You can request a free demo to check out the capabilities and determine whether the solution is a fit for your business.

For more information or assistance, you can send us an email at or you can contact us by phone at 1-877-207-8616, and we will get back to you as soon as possible.



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