Client Testimonials

In 2023, we transitioned to the Qualityze eQMS and implemented the Qualityze Complaints Module under a tight timeline. In 2024, the Qualityze team continued to impress us during the enhancement phase. They took the time to understand our unique needs and delivered a tailored solution that met all our specific requirements, without compromising on critical deadlines for FDA-report submissions or CAPA-related deliverables. Their support throughout the entire process was invaluable, allowing us to fine-tune the module to perfectly align with our team's needs.

The Qualityze Complaints Module is intuitive and easy for my team to navigate. The ability to customize experience workflows, FDA-report submissions, data dashboards, and trend analytics has significantly improved our complaint handling process. We can now access essential data quickly, which streamlines team meetings, enhances our trending analysis, and ensures we stay on top of key deadlines. Moreover, the Qualityze team was consistently patient, professional, and responsive, providing exceptional support every step of the way. I highly recommend the Qualityze Complaints Module to any team seeking a reliable, efficient solution.

When I transitioned from a large organization that had successfully utilized Qualityze for years to LifeMD Pharmacy Services, LLC, where I was tasked with building a new pharmacy from the ground up, I knew I wanted to implement Qualityze again. The platform's capabilities are robust, and the training is thorough, to make setup process easy and the results are absolutely worth it. Currently, we leverage the Document Control, Permit Management, and NC/CAPA modules, all of which have been instrumental in streamlining our operations. I highly recommend Qualityze's solutions to anyone in the pharmacy industry seeking efficiency, compliance, and reliability. 

Highridge Medical required a stand-alone environment of the Qualityze System, separation from an existing environment shared with another business entity.

We started this Qualityze effort in May of 2024 with an aggressive timeline, to implement ten (10) modules over the course of five months. The Qualityze team was great in understanding our needs and requirements and providing appropriate workflows, templates, dashboards and reporting capabilities. The Qualityze team was very patient with us, throughout the process and were flexible, attentive, and responsive to our needs and helping us keep to our project timeline.

The project seemed quite daunting, but with professionalism of the Qualityze team, they were able to put us at ease and move forward. The Qualityze team was also very involved and responsive to our hyper-care activities. I would recommend Qualityze as your software platform and appreciate the Qualityze team, we worked with throughout our journey!! The implementation of Qualityze helped us move from multiple systems to a Global system for the company.

We have been thoroughly impressed with Qualityze’s Change Management system. Since implementing Qualityze over a year ago, our document review and approval processes have become significantly more streamlined. Qualityze ensures that all employees have access to only the most current, approved versions of documents—whether SOPs, work instructions, or forms. This has been especially beneficial during both internal and external audits, providing confidence in our document control and compliance. Additionally, the peace of mind that comes from knowing outdated documents are inaccessible for daily operations has greatly reduced the risk of errors from using incorrect information. Qualityze’s customer support is top-notch, and our project manager is always quick to provide excellent solutions to any question or issue that might arise. Utilizing Qualityze has been a game-changer for our organization.

We are a Biomed Mems consulting company working with customers who are developing technologies for medical implantable devices. We are a current user of Qualityze EQMS and have recommended and helped two of our customers implement their own Qualityze EQMS. With its user-friendly interface and customizable features the system has been a breeze to use. What truly impresses us is their exceptional service post implementation as they are always available to help with any issues or questions that arise. The onboarding process was very smooth and the training provided had all users functioning very quickly. Overall, Qualityze EQMS has transformed our quality processes and is an invaluable partner in our success and that of our customers.

Qualityze’s Calibration Management system has vastly improved and streamlined our calibration management process. Prior to Qualityze, we relied on a very manual process to track tools going in and out for calibration and maintaining what was due. Now we are able to automate this tracking and pull real-time status reports. Throughout the implementation process Qualityze has been a great partner. Qualityze helped us customize the platform to best fit our needs and they are always available for questions and readily solved any issues we encountered. They have made our transition from manual to automated tracking very seamless.

We were tasked with moving into a new EQMS with a very short timeline for multiple modules. Then we were tasked with moving our information into a different instance of Qualityze about a year later. In both cases, the Qualityze team was fantastic at listening to our needs and developing solutions without compromising the project timelines. They were also very helpful with setting up our AS2 account for eMDR so that we were ready to submit at go-live. It has been a pleasure working with them through two set ups. As we continue to use the system and come up ways to refine our processes, the Qualityze team is always available to support us and keep us running at top speed.

The software itself is very intuitive and was very easy for my team to learn. A few members of the team were apprehensive to learn a new system, but they adjusted to it quickly and were up to normal production levels within a couple of days. A life-saver has been the ability for each team member to create our own reports with data that is the most useful to us. Not only are the reports fairly easy to create, but the ability to save a favorites list and bring up reports with a single click of the button allows meetings run faster and smoother without prep time. Additionally, the reports easily keep my team members on track with their tasks throughout the day so we don’t miss any deadlines to government agencies or competent authorities. I would definitely recommend Qualityze to anyone searching for a new eQMS!

The Qualityze Document Management application has been instrumental in revolutionizing our document control processes. Its intuitive interface, advanced features have significantly enhanced our ability to manage documents efficiently and maintain compliance. The robust functionality ensures that our document workflows are streamlined, reducing errors and improving overall productivity.

Additionally, the exceptional support from the Qualityze Customer Success team has been invaluable. Over the past three years, their responsiveness, expertise, and unwavering support have made a tremendous difference. Their patience and calm demeanor ensure a smooth experience, making them a vital part of our journey with Qualityze. They consistently deliver commendable service, further enhancing our experience with the Qualityze Document Management application

Several groups within our organization needed to move out of another vendor’s document and training management program. Qualityze was chosen as a competitive alternative. The Qualityze team was patient with our transition delays and the timeline adjustments needed for our organization. Working closely with our internal team, the Qualityze team made the adjustments to the out of box system modules to meet our specific requirements. Implementation timelines were met with satisfied internal customers and in time for our manufacturing team’s external ISO 9001:2015 certification plans. As we continue to expand our EQMS programs with Qualityze, we look forward to the next module implementation project and rapid deployment of the production systems to improve our Quality program.