Client Testimonials

Bailey Rudd – Qualityze QMS Implementation for my Company

We started out as a single company with just 1 location that was our manufacturing warehouse and our sales office all-in-one. We were acquired by our current parent company a little over 2 years ago (along with some of our competitors!). Some of the companies that were acquired with us were already ISO certified, and some were not but were working towards the goal of becoming certified. During this time of complexity, we decided that we would get all the new warehouse locations ISO certified, together. We needed a robust quality software system for this, and we decided on Qualityze. We have implemented Supplier Portal, Inspection, NC, CAPA, Document Control, Training, and a custom Complaint solution that the Qualityze development team assisted with so that we could integrate Qualityze with our 2 other Salesforce instances. The implementation of the project was timely and completed within budget. The project has been completed for months now and we still have regular meetings to ensure everything is still working as it should, to ask questions and to keep us informed of any new releases or features we should be aware of. I think that is the part that sticks out the most for me, is the level of commitment that is still evident even after the project is over. Thank you Qualityze and a special thanks to Services Team!

Bailey Rudd- Salesforce Administrator at Esdec US

Luis Hernandez – Perfect QMS system for our company

Cargosense is a fast-growing Supply Chain and Logistics Intelligence company. Our quality control process has been systematically improved by implementing Qualityze. Their user-friendly cloud-based solution has made it easy to store and view important documents such as protocols, work instructions, SOP’s, etc. The reports and dashboards built around our requirements have been of vast help, allowing us to track any rising NC’s, Training, and Changes meticulously. We are in the process of implementing the Audit module, which will boost our confidence for any upcoming audits. Their customer commitment is outstanding; the guidance and advice we received from day one was exceptional and remained intact months after implementation. We highly recommend Qualityze as your Quality Management Solution. Thank you Qualityze!!!

Luis Hernandez- VP at CargoSense

Lisa Reid – The perfect choice for a eQMS!

After months of reviewing potential electronic QMS software packages for Basx Solutions we concluded that Qualityze was the clear choice for our company. The task of developing and implementing this type of system seemed quite daunting but working with the team at Qualityze made that process more than manageable. We decided to implement six modules to start including audits, supplier control, non-conformances, document control, CAPA, and inspection. Throughout the entire process Qualityze was always there to help. They worked with us for months going over in detail every module and helping us shape the system to fit our needs. After launching the system company wide, the team at Qualityze has been there every step of the way and were supportive even when we had to make additional changes to our design. They have been very flexible with our needs, going to so far as to change coding, and have listened to all our suggestions. I highly recommend Qualityze for your business!!!.

Lisa Reid- Quality Manager at Basx Solutions

Judah Gaillour – Qualityze: A powerful product to manage all your quality needs

Rinchem is focused on third party warehouse and transportation logistics. The growth in our company has lead to a need for a robust system that can manage multiple pillars of quality, from start to finish within the same system. We have implemented the Change, Complaints, Audit, NC and CAPA modules, and are in process of implementing the Document module and equipment maintenance. Having all these modules within the system has been a huge help for reporting, tracking, and ease of use for our team. Qualityze has been flexible in helping develop a solution for our document training assignments. There were complex requirements that and Qualityze has done a great job to partner with us in this effort. This solution design will automatically assign training to our users based on a set of criteria. This was previously a manual process and this is a great enhancement that will improve our training reporting, assignment and compliance. Qualityze has done a great job to understand our unique business requirements and help us to develop a solution that fits our needs and improves the quality of our processes.

Judah Gaillour- Application Analyst at Rinchem

Gwenevere Johnson – Excellent QMS Business Partner

Our experience working with Qualityze’s implementation and support team was profoundly positive. They made sure we understood their base product, the possibilities for customization, and the best ways to fit the product to our business processes. What’s more, they graciously accepted our request for recommendations on how to apply best practices to our unique business model, how we can adjust our process to better align with industry standards, and how to make use of approaches they’ve seen succeed in other environments. It felt like having a software implementation team and a business advisor team rolled into one. I would wholeheartedly recommend Qualityze as a partner.

Gwenevere Johnson- Customer Experience Manager at Rinchem Company, Inc.

Jay Brady – Best Business Partner for QMS

Over the past year Rinchem has implemented several the Qualityze QMS modules to enhance our Quality department. Our Qualityze team has been excellent partners in development and customizations to meet our specific requirements. They have provided support through all the various modules and offered guidance and collaboration to allow a smooth transition as we migrated into the Qualityze system. I look forward to continuing partnering with the Qualityze.

Jay Brady- QMS Document Control Coordinator – Rinchem Co. Inc.

Lee Punnett – Excellent QMS software

Republic is a manufacturing & engineering company that provides turn-key solutions for Industrial Vacuum Pumps, Blowers, Air Knives, and Custom Metal Fabrication. Due to the scale and complexity of our operations, Non-Conformances and CAPA’s have to be tracked milli-metrically. Qualityze has been a fantastic tool that has helped us keep a close eye on each step of our Dispositions, Implementations, and Investigations. In addition, their Document Management module has been critical for supporting internal processes as well as maintaining our compliance with ISO requirements. Qualityze assisted us with the migration of our previous work instructions, data, and protocols. Thanks to this our internal as well as external customers can find and utilize any necessary documents for their day-to-day processes. Going through a tiered implementation process with Qualityze showed us how dedicated and patient they are with their customers. The guidance and instruction we received from start to finish made this implementation successful while keeping daily disruptions to a minimum. I would recommend Qualityze to any business to fulfill their Quality Management requirements. Thank you Qualityze!!!.

Lee Punnett- Republic Mfg

Ka Vang – Qualityze For Our eQMS

With every new product comes the anxiety of, “Will this work? Is it complicated? Will I have support, etc.?” but with Qualityze and their team, they not only met our needs, but they also surpassed our expectations. Qualityze has proven itself to be a one-stop shop of what our team needs to manage our process for product development, quality, and compliance across our entire organization. I highly recommend Qualityze to any company that is looking to implement an eQMS. The Qualityze difference is, you’re not only buying a product, you’re getting a team of experts that are willing to help you every step of the way.

Ka Vang – Ortho8

Sarah Greene – Awesome eQMS for Medical Device Co.

With all the eQMS applications available today, we found that Qualityze was the perfect fit. It wasn’t too stringent that could potentially bog down our processes, and it wasn’t too simple where it wouldn’t provide value to the company. Qualityze allowed us to use the system “out of the box” with configurations that better suited our needs. From design, validation, implementation, and maintenance, the Qualityze team has always been responsive, sensitive to due dates, and available to answer any of our questions. The application itself has been easy to use. Our team is so happy with it. I recommend Qualityze to any company looking to streamline their Quality Management processes.

Sarah Greene – Ortho8

Taylor Nordeen – Highly Recommend

Our company has been growing rapidly & we absolutely needed an eQMS solution immediately. Qualityze’s capabilities surpassed our wish list & the modules met our requirements. Implementation has been an ideal transition with guided assistance from the Qualityze experts. I highly recommend Qualityze for any medical device manufacturing companies.

Taylor Nordeen- Chief Regulatory Office, Ortho8

Terri Ingalls – Excellent Quality Management Solution

I manage training and document control. An effective document control system is among the most critical tools for compliance in highly regulated industries like ours. Document control is essential in QA/RA environments because it touches all quality processes. We have been transitioning from an old training process and system that used word documents kept in a secure drive. Qualityze has offered the ability for us to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use at all times. I can also see at-a-glance what documents exist as approved (current), or draft and I can use reports to easily manage periodic reviews.

In addition, automated workflows ensure that the relevant people are notified when they are assigned a task such as a document review or approval. These tasks are easily viewed and tracked through reports and notifications. This allows me to quickly gain an overview of documentation status. The implementation and support response has been very quick and efficient. Thank you Qualityze for the easy implementation and continuous support. I would recommend Qualityze Document and Training Management Solution to any business.

Terri Ingalls – Omron Healthcare, Inc

Miranda Jensen – Excellent Quality Management System

Qualityze has made our processes much more organized. Everything is in one place, and it is easy to search and run reports. The Qualityze team has also been extremely helpful as we implement new modules and help find ways to improve processes to best fit our needs. They took their time explaining how to use the modules and answering all our questions, which is greatly appreciated. Thank You Qualityze for your professionalism and excellent support. We would recommend Qualityze to any business to satisfy their Quality Management requirements.

Miranda Jensen – QA Analyst at Omron Healthcare, Inc

Kristofer Mainar – Excellent software for document management and QA tasks

In the past, our medical device company struggled to efficiently manage Quality processes such as document management, non-conformances, audits, employee trainings, customer complaints and CAPAs. After a systematic search and assessing multiple QMS vendors, we selected Qualityze as our QMS vendor/business partner. During implementation and training, Qualityze provided excellent support and guidance to configure the system to suit our unique needs. Since we have implemented Qualityze, processes including customer complaint handling, CAPAs, audits, and document approvals are now streamlined with industry best practices along with functionality including email task notifications, easy to follow user interface and consistent process steps, and reports for data analysis. Our QA department now has more time and data to help continuously improve all our Quality processes throughout the company.

Kristofer Mainar – Quality Director at Garreco Dental

Linda Ratajczyk – Excellent Customer Service!!

In our search for Quality Management Solutions, Qualityze stood out from other vendors.  Being built on a Salesforce platform meant we could integrate our existing data, the screen designs were extremely intuitive and Qualityze provided the flexibility to configure fields to fit our needs. Selecting Qualityze was the best decision ever!  The entire team has been phenomenal to work with.  From the beginning they were extremely responsive, and this held true throughout the entire design, build and implementation.  The team took the time to really listen to us and understand our needs.  Words cannot express my personal appreciation for their unending patience as they helped me through any confusion, and most importantly they never made me feel like I was a bother.  The entire process from start to finish has exceeded our expectations and I would highly recommend Qualityze as a QMS partner.

Linda Ratajczyk – Sr. Technical Specialist, Quality Assurance

Dave Schenk – Excellent support shifting audits to Salesforce

I-CAR is a training organization with hundreds of instructors around the country. We regularly evaluate our instructors to provide quality and relevant education to our students. Due to rapid growth over a few years, our home-built system became inadequate for recording and reporting on these evaluations. Qualityze’s solution helped resolve our issues allowing us to become more efficient at our audits.

Once we contracted Qualityze to build a solution for us, they spent a significant amount of time talking with us to understand our business and needs. From there we were given access to a test system and day-by-day we worked with Qualityze to configure the system to our needs and understand how it worked. Qualityze was fantastic at documenting changes made for us, quickly responding to our questions, being patient as we tried to understand everything, and flexible as targets changed. Partway through development we decided to add an API so one of our other Salesforce modules could feed information to the Qualityze system – Qualityze was quite helpful and responsive to this including performing testing on weekends when our normal testing occurs.

Overall, Qualityze has been a fantastic partner. Even after the product launched we still have regular meetings to ensure everything is still acceptable, to ask questions, and get help with ongoing changes/issues from auto-notifications to making complex reports. I would happily recommend Qualityze to anyone looking for Salesforce solutions for their Quality department.

Dave Schenk – Manager, Quality Engineering

Atul Gupta – I have already introduced Qualityze to my business partners

E. M. Electro-Mechanicals PVT. LTD is an ISO 9001 certified company that manufactures heavy fabrication and machined components. Errors in our business are expensive and our objective is to achieve zero defect product manufacturing. Due to our growth, our semi-automated quality processes were becoming difficult and impacting the ability to reach our targets. It was determined that the best path was to select an EQMS solution and a trusted partner. As I researched EQMS offerings, there were important criteria including being cloud-based, easy to use, secure and price competitive. Additionally it was important to find a seasoned partner that would value our business relationship and bring industry best practices to our quality processes.I considered multiple QMS vendors and evaluated their capabilities through numerous product demonstrations. Qualityze immediately stood out with its best in class user interface. I continued to look into the configurability of the system, budget, QMS knowledge, and the capabilities of the solution at the platform level. The Qualityze EQMS solution continued to stand-out from the other vendors in providing a best in class Next Gen EQMS built on the Salesforce.com Technology Platform that met all of our requirements.

Qualityze EQMS was affordable and well within our budget. I was extremely pleased to find the implementation services to be well thought-out, efficient, and Qualityze provided the highest level of commitment to our success.

Within a few weeks we were implemented, trained, and successfully using the Qualityze EQMS. Our team is now using the Nonconformance (NC) and Corrective Actions and Preventive Actions (CAPA) modules and we have added additional licenses to expand a culture of quality to our entire organization. We are looking forward to implement Document Control, Change Management and other modules.

I have already introduced Qualityze to my business partners and would highly recommend them to anyone looking to improve their quality processes. Their solution truly helps instill and expand a “culture of quality”. We at E. M. Electro-Mechanicals PVT. LTD have accelerated visibility and greater control over managing our product defects and quality process. Qualityze is extremely helpful and earned our status of “trusted partner”. Thank you Qualityze!

Atul Gupta | Owner/Managing Director – EM Electro Mechanicals Pvt Ltd

Terry Williamson – Experience with Qualityze QMS Solution !!!

With the growth of our company VTEGI, I needed a QMS solution that efficiently supports ISO standards. During my research for a QMS, I spoke with Qualityze and they really stood out for their cloud solution and were helpful in the process. Initially I considered going with an on premise solution but found the benefits of Qualityze and their cloud solution built on the Salesforce.com platform to be compelling. I selected Qualityze and they have been excellent throughout the process of implementation. The EQMS is very easy to work with and we were live under a month with 4 modules (Non Conformance, CAPA, Document Management, and Change Management). The Qualityze application UI is very elegant with iconic and color coded interface and also built in contextual help for end users. The Qualityze EQMS solution has excellent functionalities and features, such as ability to easily administer and configure workflows, approvals, audit trail, digital signature, alerts, attaching multiple attachments at the same time and many more. The system is supporting our process orientated business very well.Qualityze is one of the best software decisions and implementations we have put in place. The quality of the their Next Gen EQMS and support team is excellent. We look forward to rolling additional modules in the future as well. We truly recommend you to discuss your QMS needs with Qualityze for a great team and solution.

Terry Williamson | CEO – VTEGI

Miheer G – HD Fire Protect now runs on Qualityze EQMS

HD Fire Protect designs, develops, manufactures and installs firefighting systems for large and reputed companies globally. Complete control of each product and ensuring its quality and reliability have always been our priority. Our mission critical products manufactured in multiple sites, requires a scalable EQMS system to accommodate our constant business changes. We looked for years to find the right EQMS system that is flexible for our business needs, within our budget and meets the needed regulatory requirements. We then found Qualityze, the right business partner to implement QMS, with a highly-experienced team, a complete QMS system, excellent support and attitude of excellence we demand.The Qualityze EQMS system provides closed loop managed processes with built in approvals through a superior well designed user interface. Qualityze expert knowledge on Salesforce platform helped us configure business rules and workflows to automate our internal quality process. Now we are able to initiate a nonconformance event through outlook email from tablets and mobile phones. We also implemented in just weeks, amazing. If you are looking for the best EQMS system, expertise, innovation, business partnership and high value for reasonable cost, I highly suggest you choose Qualityze EQMS built on the Salesforce cloud platform like we did.

Miheer Ghotikar | Director- HD Fire Protect.

Yan Purba – New generation of a Quality Management System

Having 15+ years of experience in a regulated Lifesciences and Healthcare environment and now responsible for all technology investments at Larry H. Miller Auto , I am pragmatic and thorough when selecting enterprise solutions. Having an extensive background and experience in selecting and implementing Electronic Quality Management Systems (EQMS) for Edwards Lifesciences and SelectHealth/Intermountain Healthcare, we selected the Qualityze team and EQMS product built on the Saleforce.com platform. The solution best met our business requirements, modern user experience and ease of systems management. The Integrated EQMS helps our auditors collaborate all audit compliance issues easily across all 60+ sites. The product is built using industry quality process best practices, which helps us improve our business processes and easily adapt to our dynamic business. The solution is also modern in its user experience which makes it a zero training platform (like mobile apps). The administration screens are also intuitive which makes the solution easy to manage. Given the salesforce.com platform robustness, it is a business solution that delivers business outcomes for the right value.

The Qualityze SaaS EQMS is better than what I have seen in the market for faster and easy configurations such as field level changes and disabling or enabling functionality. The Qualityze team’s experience is extensive, global and their support is superior. Their customer service and implementation approach is agile and thorough, they were able to help us realize the value of the system quickly. The dashboards, reports, approvals through email, C level ability to follow up specific quality issues is all exceptional. The solution is cost effective and we were able to implement within 30 days. I highly recommend Qualityze EQMS as a company that brings the highest level of solution performance to quality processes, value for quality, scalability, configurability, and team expertise.

CIO at Larry H. Miller Dealerships

 

Gretchen Schneider – We chose Qualityze for its simplicity!

Qualityze is an out-of-the-box, ready-to-use, Quality Management System. Since it runs as an independent, Cloud-based application, which is much nicer than trying to expand an expensive ERP system, muddied with a bunch of unwanted ERP features; therefore, it is extremely appealing in regards to cost.

Also, Qualityze is built on the incredibly popular Salesforce platform, currently used by our Sales department. Since Salesforce is well-known for its world-class security measures, we were able to quickly move through the executive approval process, as it had already been vetted by our IT experts.

After researching our QMS options, calling on references, then deciding to move forward with Qualityze, we have been happy with that decision ever since. The Qualityze staff is very personable, knowledgeable, professional, intuitive, and extremely patient. They have developed a thorough implementation system which has flawlessly guided our team through every milestone of our implementation timeline. Never have we felt lost, abandoned, nor ignored….actually, quite the opposite! The Qualityze team has gone to great lengths to ensure we are on-track, have a clear vision, and that we understand their FULL support is just the touch of a few phone buttons away.

We are currently live with NC, CAPA and Audit, and in the process of implementing Document and Change Management, along with ERP integration. It is my pleasure to give Qualityze my company’s highest recommendation.

Gretchen Schneider, Quality Coordinator MasterTag Montague, MI

Curtis Crumbley – Qualityze Drives Innovation and Continuous Improvement with Strategic Partnership

We have a Strategic Partnership with Qualityze. They have been an incredible partner in the configuration and implementation of the eQMS software. I have participated in several system implementations across multiple platforms and Qualityze is by far the most user friendly, customer focused experience out there. They are genuinely committed to your success.

Qualityze was right with us during the planning and implementation phases giving guidance and helping us determine a logical design. They stayed closely aligned as we implemented at 60 plus locations by participating in each one. The Qualityze folks are available 24/7 and changes are incorporated quickly. The software has been easy to configure and use. Most companies make a sale and move on. Qualityze is still with us like they were day one. We have been using Qualityze for close to two years and anticipate staying with them many more.

Curtis Crumbley – Corporate Quality Assurance Manager, Kenco Group

Cheryl Bagwell – Qualityze for all your Quality Documentation Needs

We have been using Qualityze at our sites (approximately 60 so far) for about 2 years. We use the system for corporate documents/records and for site level documents/records. One of the best features is the ease of use for the average user. We have trained over 450 staff members and this would not have been possible if the user interface had been complicated. Currently we use Change Management, Document Control, Nonconformance Management, CAPA, Audits and Audit Observations. These modules are helping our sites to minimize paper documents and improve timeliness of reviews.

The Qualityze Support Staff have been with us the whole journey and we are extremely pleased with their assistance in the project. We look forward to many more sites, many more staff members in the system and more modules to help us in our Quality Improvements. We count on Qualityze as a valued partner for our quality management system.

Cheryl Bagwell – Corp Quality Assurance Manager, Kenco Group

Ray Amaral – Qualityze Helps Bridge the Silo Gap Between Departments and Sites

Qualityze has helped reinforce better relations by bridging the “silo” gap between departments by involving everyone in the process. Qualityze has demonstrated that they are a true business ally for improving quality. Implementation has been a fun experience only because of the extraordinary support that was dedicated to us unlike other eQMS software experiences I’ve had in the last 17 years. The Qualityze staff has been extremely professional and patient with our staff. Also, they have been accommodating at odd hours regardless of the time-zones. Product software is versatile based on our business needs and still provides industry best practice, work-flow processes. I would recommend Qualityze be the eQMS of choice when selecting for any business vertical.

Ray Amaral – Network QA Manager, Kenco Group

Brandon White – Incredible Value, Incredible Partner

Qualityze drives value through innovation and they are quite dedicated to this. The differentiator for Qualityze is their outstanding commitment to customer service and innovation. We could not ask for a better partner and it doesn’t hurt that the software is, in my opinion, the best out there. Throughout the implementation process we were constantly in communication and guided through next steps within the project. The support services offered were invaluable and the Qualityze team always made the extra effort to take their service to the next level. I would be personally willing to discuss my experience with any potential buyer of Qualityze.

Brandon White – Director, Quality Assurance & Regulatory Affairs, Kenco Group

 

Sarah Miller – Qualityze, Great Customer Service & Partnership!!!

It has been over a year since implementing Qualityze as a document control system to help streamline, manage and improve our documentation processes, flows and efficiencies. Our implementation team from Qualityze was very helpful and listened to our needs and were able to configure the solutions on the fly. The creative and detailed workflows were well thought out and provided a lot of options for configuring various records to keep us organized and structured. The user reports generated provided great insight and visibility on task and activities that needed our attention right away, keeping us compliant to our processes and procedures. Thank you Qualityze!!

Sarah Miller – R&D Documentation Specialist, Care/Of

Jacob Walker – Thank you Qualityze!

Qualityze has tremendously helped our business fit its complicated model into an electronic quality management system. It has wonderful reporting and dashboard capabilities, as well as being totally customizable to fit our business’s needs. Additionally, the team is extremely helpful and available all the time to talk about progressing forward or solving any issues. I would recommend Qualityze to other businesses for sure!

Jacob Walker – Quality Control Associate, Care/Of

Sarah Hassanien – Amazing Cloud EQMS Software!!!!

After looking, viewing demos from several Quality Management Solutions, Qualityze checked off all the boxes of being cloud-based, user-friendly, and totally customizable. The Qualityze team has been very supportive and helped us every step of the way, including report building. We have now implemented all of the modules and are fully integrated with Qualityze. Thank you Qualityze!

Sarah Hassanien – Sr. Manager – Quality, Care/Of

Miraz Chowdhury – Exceeded Our Strategic Goals in an Exceptionally Efficient Manner. All QMS processes in one system!!

We currently have multiple solutions that resulted in us having disparate quality systems to manage with multiple operational challenges. We were looking for a solution that could consolidate all our quality systems into one centralize repository. Qualityze EQMS facilitated this consolidation while improving our collaboration capability among our quality teams to foster a culture of quality knowledge throughout our organization. We now have more efficient and productive quality processes across the organization while reducing our operational costs. Implementing Qualityze also helped reduce quality and overhead costs and achieve all our strategic goals on time. The Qualityze Professional Services team provided excellent guidance and support throughout the implementation and specifically help us with their in-depth validation knowledge which saved us time and effort. We are happy with excellent ongoing support provided to our organization and your team is available to us at any time. The software is intuitive and easy to use allowing us to configure the processes based on our business requirements and ensuring we stayed aligned with industry best practices. I would recommend Qualityze to be your EQMS partner regardless of your specific industry. Thank you Qualityze for your professionalism and continued support.

Miraz Chowdhury – Quality Assurance Coordinator at Scholls Wellness

Juan Gonzalez – Incredible EQMS Software!!! Thank Your Qualityze

After looking at several demonstrations of Quality Management Solutions, Qualityze stood out. They met all our selection criteria; cloud-based, easy to use, Commercially off The Shelf (COTS) solution, intuitive, and configurable. We have implemented the solution in 2018 and it is working great for us. We are in the process of implementing the remaining modules. Implementation team from Qualityze was very helpful and listened to our needs and were able to configure the solution on the fly. The out-of-the box workflows were well thought out and provided lot of options for configuring each module. The user dashboard provided the right visibility on task and activities that needed our attention right away keeping us compliant to our process and procedures. Qualityze has been able to support all our needs in training and troubleshooting. Their response has been very quick and efficient. They have met all our EQMS needs thus far. Thank you Qualityze!! #HappyCustomer

Juan Gonzalez Director R&D, LEAP Biomed Innovators

Arin Keshishian – Next Generation QMS

As a consultant working with various companies. I was asked by medical device start-up client to identify a Electronic Document Management System that would be easy to transition as the company grew. After doing thorough research, Qualityze was our first choice. The interface was user-friendly and their dedication to compliance was key! My client is so happy with Qualityze, such that I have implemented Qualityze with other clients, both start-ups and mid to large-scale companies. Thank you Qualityze for the easy implementation and continuous support!

Arin Keshishian – Consultant, Top Quality Engineering