Qualityze’s Customer Success Strategy Shines in FeaturedCustomers Report
[Tampa, Florida, April 26, 2023] Qualityze, a leading provider of cloud-based quality management software, has been named a Rising Star in the 2023 Customer Success Report by FeaturedCustomers, a top reference platform for B2B software and services. The Rising Star award is given to vendors that have recently joined the FeaturedCustomers platform and have already […]
Quality Management System for Logistics Industry
Improved cycle time, minimized customer response time, maximized operational efficiency, and reducing unnecessary waste are the biggest concerns for logistics service providers. They need a dedicated quality management system for logistics industry that helps their teams to work more efficiently and effectively while driving a culture of continuous improvement. However, it all starts with a compliant training system and strategic supplier relationships that cannot be managed on papers anymore. The paper-based systems impact organizational productivity, increasing the process cycle times. Several other issues will include traceability, accessibility, and visibility of locally stored quality data. Therefore, the logistics service providers need a robust quality management software to manage and control their quality processes, systems, and data. Qualityze EQMS is the next-generation quality solution for the Logistics industry. It is a cloud-based and compliant solution that enables organizations to streamline and optimize their quality processes. It ensures a consistent flow of quality products and services. Built on the Salesforce platform, this configurable quality management solution allows Logistic companies to achieve their quality objectives. These include reduced costs, increased speed to market, improved visibility, and strengthening the bottom line of their businesses.
The Qualityze EQMS software for Logistics Industry is a closed-loop quality system. It includes Document Management, Change Management, Nonconformance Management, CAPA Management, Audit Management, Training Management, Complaint Management, Inspection Management, Material Compliance Management, Risk Management, Forms Management, Incident Management, Field Safety Action Management, EBR Management, Permit Management, Calibration Management, Maintenance Management, Supplier Quality Management with exciting features like Audit Trail, Electronic Signature, Validations, Dashboards, Reports, and Analytics.
Qualityze provides a complete 360 view of your quality system
Enroll for Q360 SessionAdvantages of Quality Management Software for the Logistics Industry
In the ever-growing marketplace and increasing globalization, it has become imperative for logistics to address common challenges such as service quality and increased production more efficiently than ever. Quality management software makes this job simplified. It helps improve performance quality by regulating the processes and procedures with instructions, standards, and other documentation to remain compliant. Here’s an overview of all the benefits that you can leverage with the integration of an end-to-end quality management software for the Logistics industry:
- Improved Business Processes
- Simplified Documentation
- Improved Customer Satisfaction
- Increased Employee Engagement
- Better Planning & Decision-Making
- Improved Supplier Relationships
Improved Business Processes
Quality management software helps logistics companies to grow their business processes and achieve long term goals systematically. It emphasizes the identification and proper management of processes since there are multiple types of processes, such as The Beginning Processes, Management System Processes, Consistent Management Processes, Predictable Processes, and Optimized Processes. The new and improved approach with quality management software helps in regularly evaluating and improving business process efficiency. It further reduces the process cycle times and creates a culture of continuous improvements.
Simplified Documentation
Like every other industry, logistics documentation is closely associated with ISO standards. It is the most critical aspect of quality management too. The quality document reflects the success of quality assurance and management activities in the company. Comprehensive quality management software integrated with the document management system helps logistics companies manage critical documents efficiently and precisely. From approval of document to analysis, version control to traceability, and secure centralized storage, a quality management software makes it possible to reduce costs and money investments on documentation matters while achieving compliance with applicable regulatory standards.
Improved Customer Satisfaction
The best approach to achieve customer satisfaction is improving service quality that requires logistics companies to examine customer opinions about their services. It will help them understand the quality aspects a customer is looking for and make optimum use of resources to fulfil customer requirements. Quality management software gives greater flexibility to logistics companies to improve their performance and meet customer requirements. It also helps in increasing industry competitiveness. Adopting next-generation QMS solutions not only helps exceeding customer requirements but also continuously raises the standards of quality customer service.
Increased Employee Engagement
A fully engaged and involved workforce plays a critical role in business success. Having quality management software can help to engage your employees. It enables you to define and document quality objectives for your teams, initiates compliance training programs to make them competent and upskilled, communicate, and collaborate in real-time for the improvements, approvals, or change initiatives. Involving your employees in critical decisions and activities instils more confidence in them and increase their productivity. The right quality management software will improve employee engagement and develop a positive work environment in the organization.
Better Planning & Decision-Making
As they say, “Making good decisions is a crucial skill at every level,” a quality management software enables logistics companies to make fact-based business decisions. A QMS comes with advanced reporting tools to analyze trends for different services and time hauls to plan and execute their business quality processes accordingly. With a quality management system, they can quickly identify the potential risks and develop action plans, significantly reducing the process cycle time. Logistics is all about proper planning, implementation, control, and complex decision-making that can be streamlined with an effective quality system while complying with regulatory standards.
Improved Supplier Relationships
One of the significant challenges that the logistics industry faces in decision-making is selecting suppliers. The quality management system help simplify the complex supplier selection process, allowing you to create a standardized selection criterion. You can match the factors against your checklist and sort the supplier list suiting best for your requirements. Quality management software also enables you to perform supplier audits regularly to keep a check on their performance and help them improve. It further strengthens business-supplier relationships while ensuring consistent product quality. Experience the most simplified way of managing and improving supplier relationships with the next-generation EQMS for Logistics Industry.
How Does Qualityze Works for Logistics Industry?
Qualityze EQMS Suite is the next-generation enterprise quality management solution that helps logistics companies to manage their quality management processes in a compliant and timely fashion. It comes with a user-friendly interface and configurable workflows. It is suitable for every company – big or small – to attain quality, excellence, and compliance. Built on the Salesforce platform, Qualityze enables companies to manage their quality records flexibly and securely. Let’s have a look at how each module functions for the Logistics industry:
Nonconformance Management
In logistics, not having a standardized nonconformance management system could lead to multiple risks, including high nonconformance costs, FDA warnings, and regulatory fines. Qualityze Nonconformance Management enables logistics companies to streamline their defect and deviation management processes while allowing them to document all the necessary details. It helps them meeting compliance with regulatory standards, ensuring that the product conforms to all the specified requirements. It is a cloud-based solution to provide more flexibility, scalability, and security to manage quality data, processes, and systems on a centralized platform without any hassles.
CAPA Management
CAPA management is a critical function for logistics and transportation management to maintain service stability and organizational productivity. Qualityze CAPA Management enables organizations to resolve systemic issues and prevent their recurrence by aligning the CAPA process with quality objectives. The in-built capabilities and investigation tools help organizations to take a proactive approach towards quality issues. The solution also enables us to securely store the CAPA records on a centralized cloud platform to demonstrate compliance with FDA and other applicable regulatory standards.
Document Management
Document management for logistics includes numerous challenges, including paper-intensive processes that bring along extensive costs. The essential requirements they have are flawless and secure communication of the order related information, including location, supply chain, delivery date, and place. Qualityze Document Management for Logistics helps create, manage, and track digital documents on a centralized repository. Whether you want to quickly retrieve the documents or wish to collaborate with colleagues for document review, our solution help streamline all document-related tasks.
Change Management
Change Management is an inevitable part of quality management in logistics. It requires you to review the current shipping processes and identify the inconsistencies throughout the system. Qualityze Change Management helps logistics to embrace the changes that could lead to organizational failures. Our solution allows you to send alerts and notifications about the upcoming change to the impacted people while increasing visibility through the change processes. Keeping your employees informed helps reduce the change implementation time since they can plan and prepare for the upcoming change accordingly. Maintain the best practice to change your processes, documents, and systems before you have to.
Audit Management
Audits in logistics imply an unbiased assessment of all the aspects of the supply chain system, including document flow, supplier relationships, planning procedures, logistics infrastructure, quality control costs, time to market, and much more. Qualityze Audit Management simplifies the end-to-end audit process cycle, allowing logistic companies to efficiently perform all sorts of online and offline audits. It comes with a pre-defined audit checklist that can be configured as per individual business requirements. You can schedule the audits and the respective follow-ups in advance to maintain process continuity and drive continuous improvements.
Training Management
Logistics training is significant for the company’s operational excellence. From maintaining a competitive edge to building good customer relationships, everything depends on how well your employees are trained for their job functions. Qualityze Training Management enables you to manage training requirements in a compliant, effective, and timely manner. You can create document-led and instructor-led training with assessments/without assessments on a centralized platform that employees can complete anytime. It also provides respective training completion certificates to the employees.
Supplier Quality Management
Maintaining quality throughout the organization requires continuous efforts to keep processes effective and efficient. One of the complex processes is supplier quality management. Logistics involves managing numerous parties, vendors, and suppliers. Qualityze Supplier Quality Management is specifically designed to help logistic companies with supplier selection and performance review. It provides a supplier scorecard to sort the suppliers that meet your business requirements. You can create an approved supplier list, based on the performance and quality they deliver. Qualityze Supplier Quality Management ensures improved supplier relationships for your business success.
Complaints Management
Reducing costs and maximizing customer satisfaction requires logistics companies to consider standardized complaints management system. It helps attain customer confidence and loyalty. Qualityze Complaints Management system for logistics helps inefficient processing and resolution of complaints through detailed investigation and root cause analysis. It allows you to verify the complaint resolution before responding to customers. Providing effective resolutions to customers strengthens the business-customer relationship, showing that your company cares for its customers. It also enables securely storing the complaint records and their resolution for the FDA and other regulatory inspections.
Calibration Management
With the eCommerce market at the boom, logistics companies are also experiencing a rising demand for services. It requires logistics companies to keep their racks and equipment calibrated regularly. Qualityze Calibration Management System helps to manage multiple calibration schedules and programs across the organization. You can simply specify the standard measuring values and frequency of the equipment calibration. The system will notify the involved team members and calibrators before the calibration program is due to ensure consistent quality services. The user-friendly interface and configurable workflows make it easier for you to manage calibration tasks.
Maintenance Management
Effective maintenance management in logistics requires managing different resources, such as spare parts, repairing facilities, and personnel training, to keep the equipment functioning well. Qualityze Maintenance Management enables you to manage, monitor, and track all the maintenance schedules. It allows you to take a proactive and calculated approach to maintain the equipment life. It simplifies the maintenance tasks – be it Corrective Maintenance, Preventive Maintenance, Risk-Based Maintenance, Reliability-Based Maintenance, or Condition-Based Maintenance, giving you a competitive advantage.
Inspection Management
The logistics industry is becoming more complex every day as quality expectations and safety requirements become more elaborate. You can lose customer confidence and revenues, delay shipments, waste materials, and possibly risk product recall if your product fails to meet the quality specifications for market acceptance. The inspection process ensures that poor-quality products do not leave the factory. Therefore, it would be best to implement Qualityze Inspection Management for logistics. It enables companies to streamline their inspection-related activities – be it First Article Inspections, Pre-Production Inspections, During Production Inspections, Pre-Shipment Inspections, or Container Loading Check. In integration with Audit Management, the software help auditors identify and address quality issues before they cause damage to brands or retailers. It is an intuitive and configurable solution to make logistics inspection processes more straightforward and more efficient.
Permit Management
Logistics businesses need to manage their permits and licenses in a timely and compliant manner to avoid interruptions to their ongoing processes. Logistics businesses generally include managing multiple permits and licenses for various locations. Therefore, they must have the required documentation in place. Moreover, they should keep track of renewals to avoid lapses in permits and licenses. One powerful solution that can help them manage, monitor, and track all their business-related permits, licenses, certificates in one place is Qualityze Permit Management. It has advanced capabilities, including notifications and alerts that keep people informed about due renewals. In addition, you can instantly track your permits’ status, fees, and applications.
Material Compliance Management
Logistics companies face higher risks when managing complex supply chains, so rigorous due diligence is essential. Modern supply chains face several unique risks related to the increasing involvement of third parties. A more complex supply chain increases the risk of at least one party being involved in illicit activities, such as corruption, fraud, money laundering, slavery, human trafficking, or other violations of human rights or environmental pollution. These entities, which participate in illegal activity in the companies’ supply chains, could be responsible for breaking international anti-corruption and bribery laws. In addition to the legal repercussions, such cases severely damage a company’s reputation. Qualityze Material Compliance Management makes the entire compliance management process simple. Explore all the exquisite features of the product now.
Forms Management
In the logistics industry, applications are paper-intensive due to the need to track continuous information relays at multiple locations to track real-time information on site, supply chain, delivery, and order fulfillment. The additional risk of errors, mishandling of information, and lack of up-to-date information could negatively affect shipping deliveries, upset customers, and ruin their trust. In addition, administrative costs can negatively impact profitability. The one-stop solution that can help escape all these problems is Qualityze Forms Management Solution. It enables you to create different types of forms with the required fields. In addition, the intuitive interface makes it easy to manage, share, and track forms. Furthermore, the solutions come with exceptional capabilities like digital signature, task scheduler, notifications, and much more. Would you continue with legacy systems for forms management?
Field Safety Action Management
A company that recalls a defective product shows its inability to provide the appropriate level of quality for the product’s life cycle, which can also cause multiple problems throughout the supply chain. A defect appears when there is a design flaw, a defect in production, material, function, packaging, or a defect in software. It is the responsibility of the manufacturer or importer of the product to initiate an investigation to diagnose the cause of the problem and to treat it definitively so that a compensation claim can be made. Qualityze Field Safety Action Management makes the entire process simpler. In addition, it enables logistics companies to manage recalls and other post-market surveillance activities efficiently. It comes with configurable workflows and predefined templates to standardize data collection. Further, you can analyze the data and make intelligent decisions.
Incident Management
Every industry experience incident and logistics is no different. A variety of incidents occur in logistics that should be reported. This includes accidents, safety observations, damage reports on vehicles and goods, fraud, hygiene, near misses, innovation ideas, IT security breaches, system failures, claims, etc. These types of incidents are usually reported using incident reporting forms. However, when done manually, you may face consistency and traceability issues. That’s where Qualityze Incident Management can help. It comes with pre-defined reporting templates that can be configured to your business and compliance reporting requirements. It efficiently streamlines the incident management processes, including incident data collection, investigation, root cause analysis, and resolution. It reduces the incident process cycle time, so you maintain a high level of productivity. Experience the Qualityze difference in managing incidents by requesting a free demo right now.
EBR Management
It is crucial to have end-to-end visibility of quality data at the right time, place, and with the right people to make the right decisions. To make informed decisions and take effective action, end-to-end supply and demand data visibility is a hallmark of supply chain maturity. A supply chain usually begins with a basic set of forms and reports, often in paper form, and then evolves into digital tools for capturing, reporting, analyzing, and presenting data. However, it is a time-consuming and tedious approach to logistics batch record management. Therefore, upgrading to a next-generation solution like Qualityze Electronic Batch Record Management would be best to capture, analyze, and record batch production data. The software has excellent in-built capabilities like digital signature, pre-defined templates, centralized database to transform the batch record management experience.
Risk Management
It is imperative for successful business administration to handle logistics processes efficiently and effectively. When creating a risk management process, it is critical to have someone who can manage inventory, warehouses, transportation schedules, and everything related to your supply chain. You are exposed to numerous risks if your business relies on a supply chain to function, regardless of your industry. Taking steps to minimize their impacts and recover quickly in case an incident occurs is the most effective way to avoid being significantly affected by any of these risks. A risk management process identifies and manages your business’ risks so that a safe and productive workplace can be provided, even in worst-case scenarios. You can simplify the risk management process further using Qualityze Risk Management software. Check out all its capabilities by requesting a free demo now.
Why Choose Qualityze Quality Management System for Logistics Industry?
Choosing Qualityze Quality Management System will be a beneficial decision for the Logistics industry because it has:
User-Friendly Interface
Our quality management system for the Logistics industry comes with a user-friendly interface that doesn’t require you to be a technical expert to work with it.
Customizable Fields
Our solution is built for varying needs. You can customize its fields as per your company’s requirements.
Seamless Integration
Our QMS can seamlessly integrate with the organizations’ existing system for enhanced functionality
Low-Cost Implementation
With a cloud-based quality management solution like Qualityze, you need not worry about the implementation costs.
Cloud-Based Platform
With a cloud-based management solution like Qualityze, you need not worry about the implementation costs.
Low Maintenance Cost
Our Quality Management System doesn’t have any specific hardware requirements. You can access it anywhere.
Automated Upgrades
Ours is a cloud-based solution; it gets upgraded automatically upgrades as per the new version’s availability.
Flexible and Secure
Having a cloud-driven quality management system offer users an added advantage of flexibility and security to manage their quality data.
Still Thinking?
Qualityze EQMS offers a lot of value to any organization with its customizable cloud-based software for Nonconformance Management, CAPA Management, Inspection Management, Document Management, EBR Management, Permit Management, Change Management, Training Management, Supplier Quality Management, Audit Management, Complaints Management, Risk Management, Material Compliance Management, Incident Management, Field Safety Action Management, Forms Management, Calibration Management, and Maintenance Management.
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