Qualityze Inc attends ISO 9001 and Audits World Conference, gains valuable insights on quality management and auditing!
Tampa, FL USA, 23rd March 2023: Qualityze is pleased to announce our recent participation in the ISO 9001 and Audits World Conference. The event took place on March 13-14, 2023 and brought together professionals around the globe to discuss quality management and auditing. The ISO 9001 and Audits World Conference is a premier event in […]

Quality Management System for Wood, Paper, and Furniture Industry
Earlier, the wood, paper, and furniture industry used to consider quality as a requirement to achieve compliance. But now most furniture manufacturers have started looking at quality as a strategic move to attain operational excellence and customer satisfaction. This strategic move often tends to fail if the organizations will not upgrade the manual methods of managing quality with advanced quality management software. The upgrade will not only help reduce the process cycle times; but also drives a culture of quality and continuous improvements in the organization. The powerful software for quality management help standardizes the key processes, improving overall visibility and traceability. It further makes the strategic business move successful and reduces overhead expenses. Qualityze EQMS is the next-generation enterprise quality management solution that enables Wood, Paper, and Furniture manufacturing companies to streamline their quality processes and achieve compliance. Built on the most powerful and secure Salesforce platform, Qualityze offers greater flexibility, scalability, and security to furniture manufacturers for ensuring product and process quality. It seamlessly transforms the existing quality systems into a quality decision-making engine, providing organizations better control on business-critical information. It helps maintain the business reputation, market share, and competitiveness globally.
The Qualityze EQMS software for the Wood, Paper, and Furniture Industries is a closed-loop quality system. It includes Document Management, Change Management, Nonconformance Management, EBR Management, CAPA Management, Calibration Management, Maintenance Management, Permit Management, Audit Management, Inspection Management, Forms Management, Material Compliance Management, Training Management, Incident Management, Field Safety Action Management, Complaint Management, Supplier Quality Management with exciting features like Audit Trail, Electronic Signature, Validations, Dashboards, Reports, and Analytics.
Advantages of Quality Management Software for the Wood, Paper, and Furniture Industries

With the innovative technologies intervening in the manufacturing industry, the wood, paper, and furniture manufacturers must implement the next-generation quality management software to effectively and efficiently address quality-related challenges. The lack of standardization, visibility, and traceability are among the top challenges of traditional quality management systems. A powerful quality management software can help paper and furniture manufacturers eliminate all the challenges in a timely and compliant fashion while driving continuous improvements. Here’s an overview of all the benefits you can leverage with integrating an end-to-end quality management software for the Wood, Paper, and Furniture industry:
- Improved Brand Reputation
- Reduced Quality Costs
- Better Business Processes
- Deliver Customer Expectations
- Better Decision Making
- Optimized Supply Chains
Improved Brand Reputation
Meeting customer expectations and regulatory requirements are the most important factors when it comes to increasing brand reputation. It can be easily achieved by implementing quality management software with numerous benefits, including operational consistency, efficiency, improvement, and collaboration. A QMS allows organizations to manage product and process quality seamlessly, further improving the business bottom line and brand reputation.
Reduced Quality Costs
Scrapping defects, managing product recalls, redesigning—all these activities significantly impact organizational productivity and profit margins. It is high time that furniture manufacturing companies take a systematic approach to reduce quality costs. And the most critical step is implementing quality management software. It drives cost savings, the faster resolution to the quality issues, simplified change implementation, improved supplier relationships, and increased customer satisfaction. A QMS helps the underlying causes of problems for developing and implementing effective action plans to reduce unnecessary costs.
Better Business Processes
Having the right processes in place is imperative to business success and reduced costs of quality. It can be achieved using a powerful quality management software. A QMS help take a strategic approach to quality improvements so that the business processes can be improved sustainably. It creates a closed-loop workflow of quality processes to drive a culture of continuous improvements and adhere to compliance standards. It eventually helps to achieve operational excellence that reflects through a consistent supply of quality products.
Deliver Customer Expectations
Delivering customer expectations is one of the primary concerns for furniture manufacturers. It requires them to align their critical processes with quality objectives. And, it can be best done with the help of quality management software. It enables them to streamline and standardize quality processes while achieving operational excellence and compliance. A cloud-based EQMS software allows manufacturers to configure the workflows based on the business and customer requirements.
Better Decision Making
When it comes to furniture manufacturing, several quality decisions need to be made on time to ensure the timely production of goods. For example, a delayed order to suppliers and vendors could slow down workforce productivity and extend the products’ time-to-market. Quality management software streamlines all the critical processes while improving the organization’s decision-making capability and reducing risks. The right decisions at the right time significantly increase the organization’s productivity and efficiency.
Optimized Supply Chains
Many furniture manufacturers face difficulties in managing their supply chain processes due to the lack of accessibility and visibility through quality data and trends over geographically dispersed offices. Quality management software provides an easy solution for the manufacturers to optimize their supply chains on a centralized platform. It also gives them an effective medium to collaborate and communicate with the suppliers regarding the quality improvements, which eventually strengthen the supplier business relationships in the long-term.
How Does Qualityze Works for the Paper and Furniture Industry?
Standardizing the quality processes and implementing best practices require organizations to have a powerful quality management software. Qualityze EQMS Suite is the one that serves the purpose efficiently. From scheduling audits to managing audit findings, reducing product recalls to maintain customer loyalty, and managing supplier deliveries, Qualityze is a set of smarter quality solutions you can count on. It comes with a user-friendly interface to make quality management simple and straightforward. Let’s look at how each module functions for the Wood, Paper, and Furniture industry:
Nonconformance Management
In the wood and furniture industry, defects in the production process are generally the result of the assembly of parts that do not meet the customer requirements or do not meet the specifications defined as standard requirements for the particular product. Qualityze Nonconformance Management Software enables furniture manufacturers to identify, document, and address such production failures, nonconformances, and defects in a compliant manner to achieve compliance, excellence, and quality. The software allows you to capture all the relevant details in the standardized forms to ensure consistent data flow, especially for the detailed investigations and CAPA processes. It is a highly configurable solution that allows you to customize the NC workflow for different products. You can add additional tasks to the workflow based on the risk severity.
CAPA Management
Once the defects and nonconformances are escalated for the CAPA process, the furniture manufacturers may utilize different tools to address the systemic issues. It may include the Ishikawa Diagram, Cause-Effect Diagram, and other investigation tools. Qualityze CAPA Management Software helps create a standardized CAPA workflow aligned with different investigation tools, based on the risks associated with the quality issue identified. The software also allows manufacturers to perform the effectiveness check for every action plan implemented to ensure the most effective resolution for every critical point so that it doesn’t recur. It allows furniture manufacturers to take a proactive approach for eliminating quality issues with their root causes. Qualityze CAPA Management Software automatically records all the information as objective evidence of action(s) taken against quality failures.
Document Management
With the increasing use of technology, online or web-based solutions have become an inevitable part of every industry, including furniture manufacturing. Organizations are considering upgrading to the Cloud-Based Document Management Solution for managing their critical documents while leveraging improved communication and streamlined workflows. Qualityze Document Management Software enables the manufacturers to create a difference with a cloud-based, centralized platform to flexibly and securely manage their critical documents. It comes with advanced security controls such as role-based access, password authentication, and electronic signature to validate essential documents’ access. It also supports watermark functionality to maintain the documents’ confidentiality.
Change Management
Whenever it comes to making changes, organizations need to invest ample time and effort to create a standardized change management process. Qualityze Change Management Software saves organizations all the steps and time investment and establishes a standardized change management process to execute change systematically on time. It reduced the change implementation time and maximized operational productivity. It comes with alerts and notifications feature to notify all the impacted users about the upcoming change so they can plan and schedule the processes accordingly. It fosters a culture of effective communication throughout the organization to ensure minimal or no resistance to quality improvements. Qualityze Change Management Software provides a compliant change process, keeping all the details documented.
Audit Management
Creating a culture of quality and maintaining it are two different things. That’s where audits play a significant role. An audit helps identify inconsistencies in the processes and systems that may degrade product quality. However, conducting audits manually is tedious and time-consuming. Qualityze Audit Management Software simplifies the end-to-end audit processes for furniture manufacturers to keep control of process quality and drive continuous improvements. It comes with pre-defined audit checklists that can be configured as per individual business requirements. You can easily plan, schedule, and execute all types of audits, including supplier, IT, process, compliance, product, and much more, while meeting compliance with all the applicable regulatory standards. Qualityze ensures a comprehensive approach to audit management.
Training Management
In addition to achieving customer satisfaction, furniture manufacturers also need to improve their organization’s environmental performance to demonstrate compliance. It will be possible only when they have trained and competent staff to perform the assigned job effectively. Qualityze Training Management Software helps furniture manufacturers to create flexible training programs for their workforce. It allows creating both document-based and instructor-led training programs. You can also track the trainees’ performance for different training programs they are enrolled in. The seamless integration with Qualityze Document Management System makes it easier to create and manage training related documentation.
Supplier Quality Management
The supply chain is one of the complex systems for furniture manufacturers. They need a formalized approach to keep control of supplier processes and ensure consistent quality to the customers. Qualityze Supplier Quality Management Software is the single stop solution for all furniture manufacturers’ supply chain-related needs. It enables organizations to streamline all their supplier processes right from supplier selection to performance evaluation. It reduces the cycle time while allowing you to communicate with the suppliers more effectively. It comes with a supplier scorecard and pre-defined supplier questionnaire to simplify the supplier selection process while meeting compliance. It helps maintain focus on quality right from the beginning of the production cycle.
Complaints Management
It does not matter how exceptional your product quality is; there will always be some mistakes, issues, and a mismatch with customer expectations that leads to customer complaints. The thing that matters is how you resolve customer complaints and concerns. For which you need a standardized complaint management process. Qualityze Complaints Management Software can help you to create a standardized complaint workflow to resolve customer complaints effectively at earliest. It enables your customer success team to systematically manage all the complaints, allowing them to escalate the issue to the next investigation level. It also simplifies global reporting and regulatory submissions by providing pre-defined complaint templates. With Qualityze Complaints Management, you can turn customer complaints into excellent opportunities to grow and improve.
Calibration Management
In the furniture manufacturing industry, the raw panels’ calibration is often considered an essential factor of quality in production. Calibrating sanding machines help manufacturers to produce the wooden surfaces of desired quality without fail. When not calibrated timely, the wooden boards may not meet the desired thickness and may lead to a nonconformance. Qualityze Calibration Management Software allows furniture manufacturers to minimize the chances of such occurrences by streamlining the equipment calibration activities at regular intervals. It ensures all the sanding machines are calibrated timely to produce superior quality wood panels, regardless of the number of manufacturing sites. Qualityze Calibration Management provides accurate functioning of devices to minimize operational downtime and maximize excellent production.
Maintenance Management
After preparing the boards, the next step is to ensure a smooth finish with appropriately functioning curing and pressing tools. These tools should be regularly maintained to ensure flawless finishing. Managing the maintenance schedule of tools can get daunting, especially when it comes to multi-site operations. Qualityze Maintenance Management Solution helps furniture manufacturers schedule, manage, and track their curing and pressing tools’ maintenance schedules. It also allows organizations to measure the effectiveness of the maintenance activities performed regularly. It eventually reduces the downtime due to equipment failures and accelerates production cycles. Qualityze Maintenance Management Software automatically records all the information regarding the maintenance activities executed and generates the equipment’s certificates whose maintenance was successful.
Inspection Management
In the Wood, Paper, and Furniture industry, inspections play a critical role in identifying product defects that can reduce usability. You must have a streamlined process for pre-shipment inspection, during production inspection, and post-shipment inspections. Qualityze Inspection Management helps you create one. It is a cloud-based and configurable solution to serve the inspection needs for single-site and multi-site production. It automatically records the inspection data to provides your quality teams with greater visibility into inspection trends and improve decision-making. You can also schedule the inspections and notify your teams in advance to avoid last-minute surprises and unnecessary delays, or production downtime.
Permit Management
Having active permits and FLEGT-licenses make a critical part of meeting compliance in the wood, paper, and furniture industry. Implement Qualityze Permit Management solution to manage and track all the critical licenses, ensuring compliance with the requirements. It helps create and print the records for Permits, Licensing, and certificates. You can track the permits’ review, approval, and renewal while maintaining supporting documents and applications for future references. It helps perform timely audits to track permit status, fees, and other details. With its advanced capabilities, you can notify users of licenses and permit renewals before the due date.
Material Compliance Management
It has become important for the Wood, Paper, and Furniture Industry to choose the most suitable suppliers by considering factors such as quality, cost, lead times, technological development capabilities, supply stability, and corporate attitude (including legal compliance, health and safety of workers, non-use of conflict minerals, mindfulness of the environment and much more) concerning all purchased goods, including raw materials, indirect materials, fuel, and machinery. Qualityze Material Compliance Management simplifies the entire compliance process for the industry. It helps you keep track of your supplier sources to ensure they are ethical and compliant. You can file declarations for applicable regulations such as US Conflict Minerals, FDA Latex, etc. Also, you can integrate it with Audit Management to ensure that your suppliers are committed to best practices as declared.
Forms Management
A highly dynamic process, production planning must allow the information system to generate cutting plans quickly while allowing the decision-maker to rearrange certain items necessary in the wood and furniture industry. This enables cutting plans of excellent quality, but it requires more computing power. An individual can manually rearrange items after a cutting plan has been created, fixing their positions on patterns. You can update the cutting plan after these manual decisions have been made. But the challenge lies in managing all the information manually. It would be best to implement a next-generation solution like Qualityze Forms Management. It is meticulously designed to cater to the ever-evolving business and regulatory requirements to manage information. You can create all kinds of forms without any technical hassles.
Field Safety Action Management
Product recalls are evitable. How soon you identify the issues and initiate a recall that makes the whole difference even in the Wood and Furniture Industry. The proactive approach towards recalls can not only help avoid harm to customers, but also help maintain brand reputation. For proactive recall management, you can use Qualityze Field Safety Action Management. It helps streamline all the post-market surveillance activities including recall management and regulatory reporting. You can manage report, and track all the FSCA details, communication plan, and much more. The audit trail feature helps you quickly track the owner, date, and other relevant details of a recall. It also has digital signature validation available at every step to ensure that only authorized people are creating and managing recalls.
Incident Management
Slipping, tripping, falling, machinery, vehicle accidents, fires, and explosions are the most common cause of injury in the woodworking industry. About 25% of them result in significant injuries. It is possible to cause accidents by contacting moving parts, including the tools, or by kickbacks of timber and ejected cutters. A lack of guarding and poor work systems are often the results of inadequate training. In addition, reporting and managing incidents on time get challenging with legacy systems. The wood industry requires a robust incident management solution like Qualityze to streamline all the management and reporting activities guided by regulatory bodies. Qualityze enables businesses to report, manage, and track all the incident-related details on a centralized platform, ensuring accessibility to all the involved parties. It helps investigate the root cause of incidents to mitigate them effectively and prevent their recurrence.
EBR Management
Managing batch records for the wood, paper, and furniture industry is critical for ensuring accurate cost information, flexible scheduling, compliance with regulatory requirements, and lot tracking and control, all of which are essential to maximizing profits and growth. Therefore, it becomes significantly important to implement robust electronic batch record management software like Qualityze. It can streamline various production processes, such as pulp preparation, paper formation, and finishing. Paper and packaging manufacturers can use it to assess capacity options, plan and manage optimized production schedules, boost supply chain efficiencies, and do much more. Qualityze Electronic Batch Record Management solution enables enterprises to configure batch records forms required at different stages of production, from inspection to shipping. It ensures that you and your teams record all the necessary information for improved trend analysis and decision-making. Are you ready to experience the Qualityze difference in achieving production excellence? Request a free demo now!
Why Choose Qualityze Quality Management System for the Wood, Paper, and Furniture Industry?
Choosing Qualityze Quality Management System will be a beneficial decision for the Wood, Paper, and Furniture industry because it has:
Still Thinking?
Qualityze Enterprise Quality Management Software for Wood, Paper, and Furniture Industry offers a lot of value to any organization with its customizable cloud-based software for Nonconformance Management, CAPA Management, Document Management, Audit Management, EBR Management, Change Management, Training Management, Permit Management, Supplier Quality Management, Customer Complaints Management, Calibration Management, Forms Management, Incident Management, Field Safety Action Management, Material Compliance Management, Inspection Management and Maintenance Management.
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