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Unlocking Efficiency in the Medical Device Industry through Master Data Management

Author – Bivor Shrestha (Director of Product & Services at Qualityze Inc)
01 Aug 2023
Master Data Management with cloud-based EQMS in medical device industry

Qualityze Podcast : Streamlining Medical Device Data: Power of Master Data Management

Master Data Management and Quality Management in the medical devices industry work together to ensure safer medical devices before it reaches to the customer. It becomes extremely important that you have the right tools and people to manage such critical functions efficiently. Fortunately, organizations can leverage next-generation quality management software for managing master data and quality processes as per industry proven best-practices.

In recent years, businesses have realized the importance of Master Data Management to stay competitive in today’s fast-paced business environment. With the rapid growth of data and the increasing reliance on technology, businesses need to be able to access, manage, and analyze their data quickly and efficiently. Without proper Master Data Management, companies may struggle to make informed decisions and face many other problems, such as data inconsistencies and duplicate records.

In this blog, we will understand the significance of master data management in the medical device industry, along with its triggers and benefits. Let’s quickly begin with an introduction of the term Master Data Management (MDM).

Master Data Management in the Medical Device Industry and Why it is Important?

The master data management process involves creating, maintaining, and ensuring the quality of master data across an organization. Master data refers to the data critical to a business’s operations, such as customer information, product information, and financial data.

In simple words, Master Data Management is like keeping a special set of instructions or information for making sure that all the different parts of a medical device work together correctly.

It’s like having a recipe for making a cake and making sure you have all the right ingredients and instructions before you start baking.

Just like how a recipe helps a cake come out perfect, Master Data Management helps make sure that medical devices work correctly and safely.

It is critically important because the medical devices, like pacemakers or insulin pumps, are used to help people stay healthy and sometimes even save lives. Master Data Management ensures that the information about these devices is accurate and up to date.

MDM ensures the accuracy and consistency of data across the organization. This is important because inaccurate or inconsistent data can lead to errors and inefficiencies, ultimately harming the business. Additionally, MDM helps companies better understand their customers and improve customer relationships by providing a single, accurate view of customer data.

Another critical aspect of MDM is data governance. This refers to the policies and procedures to ensure data is used and managed consistently and ethically. This can include things like data access controls, data quality checks, and data security measures. By having a solid data governance program in place, businesses can ensure that their data is being used in a way that complies with laws and regulations and is protected from unauthorized access or breaches.

Therefore, master data management has become increasingly crucial for businesses as they rely more on data to drive their operations and decision-making. By ensuring the accuracy and consistency of their master data, companies can improve their efficiency, gain deeper insights into their customers, and reduce risks associated with data breaches. Implementing a robust data governance program can also help businesses to stay compliant with laws and regulations and to protect their data from unauthorized access.

Triggers of Master Data Management

Here are some triggers of Master Data Management in the Medical Device Industry:

  1. The need for complying to regulatory requirements such as FDA’s UDI System (Unique Device Identification)

    The FDA’s UDI rule requires medical device manufacturers to assign unique identifiers to every product they produce and submit the data to the Global Unique Device Identification Database (GUDID). This helps to improve the traceability of the devices and makes it easier to recall them if necessary.
  2. The need to improve devices’ data traceability for recall management

    Maintaining an activity log of the supply chain events help you identify where a problem occurred, what devices are affected, and how to recall them if necessary. The next-generation EQMS software has made it even simpler with audit trail functionality and a centralized database.
  3. The need to improve supply chain visibility and efficiency

    With precise and updated information about devices, manufacturers and suppliers can better manage their inventory, plan production, and track the movement of devices through the supply chain.
  4. The need to reduce the risk of product recalls and customer complaints

    Using reliable and timely data about devices, manufacturers can identify and address problems early on, which can help to reduce the risk of product recalls and customer complaints.
  5. The need to improve the overall quality and safety of the devices

    The easy accessibility to devices’ data helps manufacturers identify and address problems early on, which can help improve the overall safety and quality of the devices.
  6. The need to improve data accuracy and completeness for better decision-making

    By collecting comprehensive and consistent data about devices, manufacturers can make better decisions about product design, production, and marketing.
  7. The need to improve data integration and collaboration across different departments and companies

    With a robust data governance system or document management system, manufacturers can better integrate and collaborate with other departments and companies, such as suppliers, distributors, and customers.
  8. The need to improve data security and protect against data breaches

    By implementing data validation and verification processes for the master data, manufacturers can better protect against data breaches and ensure that sensitive information about the devices is kept secure.
  9. The need to improve data analytics and reporting

    By having accurate, complete, and consistent data about the devices, manufacturers can better analyze and report on the performance of the devices, which can help to identify areas for improvement.
  10. The need to improve customer satisfaction and retention

    Having all the relevant data about the devices in one place helps manufacturers understand and meet the needs of their customers, which can help to improve customer satisfaction and retention.

Benefits of Master Data Management

The benefits of master data management extend far beyond overcoming all of the triggers discussed above. Here are some additional benefits of Master Data Management in the Medical Device Industry:

Reduced Costs: By maintaining accurate and up-to-date data, companies can reduce costs associated with errors, inefficiencies, and non-compliance.

Improved Data Governance: By implementing a robust data governance system, companies can ensure that data is accurate, complete, and consistent, which can help to improve data integrity and consistency.

Increased Data Automation: Companies can improve data accuracy and reduce manual errors by automating data processes and workflows.

Better Data Insights: By leveraging data analytics, companies can gain insights into their data and make better decisions.

Increased Data Accessibility: By ensuring that data is accessible to the right people at the right time, companies can improve collaboration and decision-making.

Improved Data Quality: By implementing data validation and verification processes, companies can ensure that data is reliable and relevant for decision-making.

Conclusion

Master Data Management is a crucial aspect of the Medical Device Industry. It helps to ensure that all the information about the devices is accurate and up to date, which can help to improve compliance, traceability, and recall management, supply chain visibility and efficiency, quality and safety, decision-making, data integration, data security, data analytics, and customer satisfaction.

It’s important to keep in mind that both Master Data Management and Quality Management are crucial for ensuring that medical devices are safe and work correctly.

If you want to learn more about how Qualityze products can help you with Master Data Management in the Medical Device Industry, please visit our website at Qualityze.com. Our solutions are designed to help you manage your master data efficiently, effectively and comply with regulatory requirements.

If you have any questions or would like to learn more about Master Data Management with cloud-based EQMS in medical device industry, please feel free to reach out to our customer success team at info@qualityze.com or you can contact us by phone at 1-877-207-8616, and we will get back to you at earliest. 

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