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My team and I worked with Qualityze to implement a Complaint management solution which provided dashboards, reporting, response templates and the Documents module for policies and procedures. We completed much of the work at a very busy time. The Qualityze Services Team was always very patient and kept us on task throughout the process. They are responsive, attentively listened to our requirements and worked with their technical team to find solutions to our unique needs. Using Qualityze has allowed us to move away from a mostly manual process using spreadsheets and word documents saved to electronic files. Now we are able to get an overview of our workday, week or month at a glance from the dashboards and analyze specific details using tailored reports. The time and effort of the implementation process was well worth the benefits! The Qualityze team was supportive and facilitated resolving any items that had to be tailored to our business needs. I would strongly recommend Qualityze for any company that is seeking an Electronic Quality Management System.

As our company’s complaint volume increased, we decided that a new system would be needed to accurately track and report on our consumer complaints. After researching, we landed with Qualityze as our best EQMS vendor of choice. The Qualityze team worked tirelessly with us to ensure the system met all our needs and walked us through the process until our configured QMS system launched. Now we have perfect complaint tracking, document management, and workflow process thanks to the Qualityze EQMS system. I’d highly recommend reaching out to Qualityze to help manage your consumer complaints. In particular, the Qualityze Services Team went above and beyond to assist us and implement any configuration changes we needed to make the system work for us. Thanks to the Qualityze Team for being part of our Quality Journey!

After months of reviewing potential Electronic QMS software packages for our company we concluded that Qualityze was the clear choice for us. The task of implementing this type of system seemed quite daunting but working with the team at Qualityze made that process more than manageable. We decided to implement two modules to start, document control and training. Throughout the entire process Qualityze was always there to help. They worked with us to shape the system to fit our needs. They were very flexible and willing to provide assistance whenever we needed, based on our schedule. I highly recommend Qualityze for your business!!!