Organizations need effective EQMS to manage their quality management processes efficiently while mitigating compliance and operative risks. A quality management solution ensures you have streamlined processes to maintain a balanced structure and achieve organizational efficacy. But, the advantages of cloud-driven QMS are still dominating.
However, having an EQMS doesn’t necessarily ensure that you will become a quality-focused organization. Because not all EQMS solutions help establish agile quality processes in your organization that are straightforward, easy-to-use, and scalable. If you will choose the wrong solution or implement the right solution in the wrong way, you may end up complicating your quality processes even more.
And, agile quality management solution is very significant for highly regulated industries including pharmaceuticals, biomedicals, and life sciences that have to evolve with ever-changing conditions in their marketplace i.e. new regulatory standards, and customer requirements.
Quality is, indeed, a broader aspect to understand than what it sounds. Quality Assurance, Quality Control, and Quality Management are commonly used terminologies by organizations with respect to the quality of their products and services. However, implementing a quality management software simplifies the quality operations for every industry.
But what’s the difference between the terminologies?
This post will help you understand each of them in detail. Let’s quickly start with their definitions:
It basically refers to the section of quality management that ensures the quality requirements are fulfilled – in compliance with regulatory standards as well as customer expectations. Alternatively, we can define quality assurance as a planned and systematic implementation of certain activities required to fulfil quality requirements, building trust for the brand among the potential as well as existing customers without fail.
The organizations today are taking steps for continuous improvement of quality in their products and services to meet customer requirements and compliance standards simultaneously. The focus on continual improvement helps them to drive operational excellence while mitigating risks.
Making a holistic approach towards the organization’s operational excellence requires two aspects in the first place: Quality Management and Risk Management. Both aspects play a significant role for businesses to attain their quality goals. You can bring them together for a successful implementation of the quality management system in your organization.
In fact, quality management and risk management are often referred to as the two sides of the same coin. Let’s quickly have the definitions of Quality Management and Risk Management before further discussion:
Building a culture of quality depends on reactive and proactive functions, processes, and workflows in the organization. However, the best approach to attain quality has always been debatable. In this post, we will look at the pros and cons of both reactive and proactive approach towards the quality issues to identify which one is better for quality management.
Though most of the companies today are equipped with advanced quality management systems; still only some of them are striving with excellence while others are still struggling for effective management of their quality issues. The only difference is their approach – some of them are leaning ahead with proactive approach while others are still relying on the reactive one.
Before any further arguments, let’s just understand both the approaches in depth. It will help you have a clear choice of approach you should take your business ahead with.
Creating an environment of continuous improvement requires a management-driven mindset and detailed analysis of audit findings that should be conveyed at all the levels in the organization. Thanks to the advanced audit management software, it has become easier to manage audit-related activities.
The continuously changing landscape of quality standards and customer requirements has made it important for organizations to have improved, effective, and efficient auditing structure that can help them attain quality as well as operational excellence. However, the audit process should be presented as one of the tools to drive continuous improvement.
Industry 4.0 indicates the start of a new industrial revolution to enhance communication, analysis, and utilization of the resources in the manufacturing companies by bringing together two powerful components: advanced techniques of manufacturing and internet of things.
Also referred as the fourth industrial revolution, Industry 4.0 is the digitization of industrial marketing keeping the smart manufacturing operations at the forefront. Though the term Industry 4.0 was introduced in the context of manufacturing initially, it has now covered every industry thanks to technological advancement. It is considered as a leap in quality management system driven by IoT.
Industry 4.0 comprises advanced analytics, Robotics & Automation, Big Data, Internet of Things (IoT), Artificial Intelligence, and Process Digitization across the business supply and value chain.
Because of its complex supply chain dependencies, societal implications, widespread use of social media and its ability to impact product quality issue: even a single misstep or oversight in quality can cause massive setbacks within a matter of minutes in the automotive world. These issues are magnified in today’s global economy.
We have seen in an increase in high profile automotive recalls over the past several years that have costed a fortune to several auto giants to correct. Some have had lingering damage to their brand names resulting in lost market share.
Though these might be some of the most expensive recalls ever to strike the auto industry; they will not be the last. Every day government regulations becoming more stringent, as dissatisfied consumers uncover new product issues and increasing competition compels auto makers to deploy increasingly complex supply chains to support their businesses.
Employee training has always been a vital component of a company’s quality culture and actually solidifies it but in certain scenarios EQMS is the best choice to effectively manage the trainings in an organization. With the added benefits of interoperability with standard documents (such as SOPs/WIs/Guidelines, etc.), CAPA, Risk Assessment etc. an EQMS way of managing trainings is becoming a trend nowadays.
The following 7 signs are in no particular order. You have to read them and decide which ones are prevalent in your organization or how many of these can you relate to?
In ISO 9001:2015, the clause 7.2 specifically requires an organization to determine the necessary competency of employees and ensure they are qualified on the basis of appropriate education, training, or experience.
Therefore, many organizations maintain a competency matrix with nomenclatures as Qualification Matrix or Skills Matrix to determine the required competency for employees working in different functional areas to identify any skill gaps, bridge those gaps through a well-defined competency development program such as training programs and assessments to verify employee comprehension.
Often times it is debated within organizations whether the competency matrix should be prepared and maintained by the HR Department. or the responsible Operational Managers. Though, we’ll not touch on this controversial topic here, keep in mind that the post below is specifically meant for Operational Managers to help them develop an understanding to identify the skill gaps, growth opportunities for their employees and ensure job activities are effectively completed.
A Competency Matrix is typically a table that displays people’s proficiency in specified skills and knowledge.
All businesses have the requirement for qualified employees. The more competent the people, the better potential business results. However, under certain critical environments such as technical tasks or safety compliances, it is important to understand what employees comprehend about their specific jobs tasks.
Have a look at figure 1 and take the following steps to prepare a Skills Matrix for your team:
In today’s era managing logistics has become a basic requirement in the success of any organization’s operations.
An effective logistics management strategy ensures control over inbound freight, optimal inventory levels, organizes the reverse flow of products, and utilizes freight moves through appropriate transportation modes – all these significantly cut costs which directly impact the bottom line.
With the growing complexity of logistics management, many companies select a Third-Party Logistics (3PL) service provider to manage or partially manage all their logistics functions. 3PLs are equipped with expertise and advanced technology to cut costs and improve processes more efficiently than most companies can do on their own.